SMS Terms & Conditions

Effective Date:

These SMS Terms & Conditions govern the use of text messaging communications provided by Monarch Medical Billing.

Program Description

Our SMS service is used to communicate basic, non-sensitive information such as responses to inquiries, appointment or billing-related notifications, and general customer service messages. We do not send protected health information (PHI) or sensitive personal data via SMS.

Consent

By providing your mobile number and contacting us via SMS, you consent to receive text messages from Monarch Medical Billing related to your inquiry or account. Consent is not a condition of purchase.

Message Frequency

Message frequency will vary depending on your interaction with us.

Opt-Out

You may opt out of SMS messages at any time by replying STOP to any message or by contacting us directly. After opting out, you will no longer receive SMS messages from us unless you re-enroll.

Help

For help, reply HELP to any message or contact us using the information below.

Fees

Message and data rates may apply depending on your mobile carrier and plan. Monarch Medical Billing is not responsible for any charges incurred from receiving or sending text messages.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we handle information related to SMS communications. No mobile opt-in data will be shared with third parties.

Service Availability

SMS services may not be available on all carriers or in all areas. Delivery of messages is subject to your mobile carrier’s network availability.

Contact Us

If you have questions about these SMS Terms & Conditions, please contact:

Monarch Medical Billing
Phone: (267) 331-2710